Shipping

Shipping Policy

waterdrop organizes its rules on processing, delivery, and tracking in the following sections.

What waterdrop customers should know about delivery area
This delivery area section covers orders and visits through waterdrse.shop for waterdrop. We currently deliver solely to addresses within the United States. Standard shipping is free.

tracking and addresses at waterdrop
Customers using waterdrse.shop can rely on the following waterdrop guidance about tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

What waterdrop customers should know about delivery issues
For purchases made through waterdrse.shop, waterdrop applies the following guidance on delivery issues. When carrier tracking indicates a delivery problem, or if an order arrives damaged or incomplete, contact Support@waterdrse.shop or 805-523-9980. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How waterdrop handles processing and transit
waterdrop publishes this processing and transit guidance for customers using waterdrse.shop. Order preparation normally takes place within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Details from waterdrop on returns after delivery
Customers using waterdrse.shop can rely on the following waterdrop guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, waterdrop also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Merchant Information
Business name: waterdrop
Brand name: waterdrop
Email: Support@waterdrse.shop
Phone: 805-523-9980
Physical address: 205 W San Ysidro Blvd, San Ysidro, California, 92173, United States